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Royston
01-31-2008, 05:21 AM
As a project manager or business analyst, you have an important role outside the scope of customer projects. Your work outside the context of projects helps to identify and resolve issues and concerns, and build positive relationships between IT and customer stakeholders. By sustaining and broadening a customer focus outside of projects, you and your IT department become your customer's most valued technology advisor.
This download is also available as an entry in the TechRepublic IT Leadership blog (http://blogs.techrepublic.com.com/tech-manager/?p=417).


Go to TechRepublic to learn more... (http://downloads.techrepublic.com.com/download.aspx?&docid=339772&part=rss&tag=rss&subj=TechRepublic+Downloads&promo=100112)